If you are not happy with your purchase for any reason you may return the item for a refund within 14 days of receipt, as long as they are in their original condition complete with any packaging and labels/tags intact. Should this not be the case and the item is not in its original condition or the tags have been removed we reserve the right to refuse a refund or make an appropriate deduction from the refund. Please notify us as soon as possible by emailing us at sales@RebirthofCool.ie and let us know the specific order number you were given with your order and in detail the reason you intend to return the item you have received so we can look after your concerns.
You should allow up to 21 days from receipt by us of your returned goods for your refund to be processed. We will normally refund you by using the same payment method that you used to purchase the goods. Please take note that Postage and Packaging charges will not be refunded. This does not affect your statutory rights.